Hay’s Supermarket is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Hay’s Supermarket takes the following measures to ensure accessibility of the Hay’s Supermarket website:

• Provide continual accessibility training for our staff.
• Employ formal accessibility quality assurance methods.

Hay’s Supermarket has also voluntarily undertaken efforts to comply with the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0, Level AA (“WCAG-2.0 AA”), a set of guidelines adopted by a private group designed to maximize accessibility of web content.

Feedback

We welcome your feedback on the accessibility of the Hay’s Supermarket website. Please let us know if you encounter accessibility barriers on the Hay’s Supermarket website:

• E-mail: marketing@awginc.com

We try to respond to feedback within 2 business days.

Technical specifications

Accessibility of the Hay’s Supermarket website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of the Hay’s Supermarket website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for the Hay’s Supermarket website:

1. Third party content: because we cannot ensure the accessibility of contributions. We are working with third parties to ensure their content is WCAG 2.1 Level AA complaint.

Assessment approach

Hay’s Supermarket assessed the accessibility of the Hay’s Supermarket website by the following approaches:

• Self-evaluation
• Evaluated by website development provider